My item has arrived but it's broke, faulty or i need help with it:
- Please send an email to firstname.lastname@example.org with your order number and a brief description of the issues that have happened so we can resolve the issue fast, for these issues please do not use the live chat option.
I have not received my order as of yet:
- If it has been longer than 5 working days and you have not seen any movement in the online tracking number we provided, please contact us with your order number and tracking number at email@example.com.
I want to ask a general question in regards to a product, discount code or something else:
- We have this cool option that you is super easy for you, simply ask us on live chat! If someone is not around to speak, we will be able to see your email and we will get in contact with you that way if needed.